Refund policy
Welcome to Tech Anzora. We value our customers and want you to shop with confidence. Please read our Return & Refund Policy carefully before making a purchase.
Returns
We accept returns within 7 days of the delivery date.
To be eligible for a return:
- The item must be unused and in its original condition.
- The product must be returned in its original packaging with all accessories, manuals, and tags (if applicable).
- Proof of purchase or order confirmation is required.
Non-Returnable Items
The following items cannot be returned:
- Used or damaged products.
- Products damaged due to misuse or improper handling.
- Clearance, sale, or promotional items (unless received damaged or defective).
- Personal care or hygiene products (if applicable).
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery. Include your order number and clear photos of the item so we can resolve the issue quickly.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
- Your refund will be processed to your original payment method.
- Please allow 5–10 business days for the refund to appear, depending on your payment provider.
Return Shipping
- Customers are responsible for return shipping costs unless the item is defective, damaged, or we shipped the wrong product.
- Shipping charges paid during the original purchase are non-refundable.
Order Cancellation
Orders can be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled.
Contact Us
If you have any questions about this Return & Refund Policy, please contact us:
Tech Anzora
Email: techanzora@gmail.com
We appreciate your trust and thank you for shopping with Tech Anzora.